I recently purchased a wooden bowtie as a Christmas gift for my little Brother but, as luck would have it, my purchase coincided with a postal strike in my Country. Not only was Ray from Bowselectie in touch with me within days of my purchase to let me know that, in light of the postal strike, my purchase likely wouldn't arrive in time for Christmas with the shipping method I had selected but he also took the time to trouble shoot different shipping options in order to get my Brother's Christmas gift to me in time. After roughly a half dozen emails, a refunded/cancelled initial order and a subsequent re-order with alternate shipping selected, my Brother's Christmas gift arrived a jaw dropping 48hrs after I had ordered it.
Not only am I extremely pleased with the look, styling and quality of the wooden bowtie that I purchased for my Brother (I know that he's going to LOVE it!) but I truly feel that Ray and the entire Bowselectie Team went above and beyond to help get this Christmas gift all the way up to Vancouver Island. It didn't go unnoticed Team, I truly can't thank you enough!